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Proof process

What are custom bobble snow globe proofs?  

We provide proofs on all our orders (all except our 1-2 week option), during the production of your custom bobble snow globe, we will happily provide sculpted, painted and completed proofs of our work with photos.  This is a wonderful way to be part of the custom bobble snow globe creation process and offer your feedback to any modifications if needed.

Types of proofs I can see:
  • HEAD PROOF: Features, eyes, nose, ears, chin, forehead shape, hair and facial hair (if applicable - beard, mustache, goatee, glasses) and the facial contour.  If you selected a hat or glasses, it must be on this proof.
  • BODY (If applicable - full custom bobble snow globes only ) - On full custom bobble snow globes, we will provide to you a body proof.  This will show you the pose, clothing types, body size and any accessories added to the inside base.  As we base the actual sculpt on your description from your order form, changes to the pose that differ will result in additional fees.
  • COLOR PROOFS: We will provide, after all the clay is approved by our clients, color proofs outside of their snow globe to show the best details.  Once approved, we will complete your order and then provide the completed proof.  During this stage, all clay was previously approved and no changes can be made except color modifications.
  • COMPLETED PROOF - At this stage, all proofs have been approved.  Now we show you the final photo inside the globe. Everything needs to be as ordered.  This includes, text, logos, everything.  We can not make any structure changes to the approved mold.  This stage is considered the completed stage.  It is very important to make sure all the details are on the custom bobble snow globe.   Once approved, we will prepare for final shipment and mail it to you in a fast manor.  If we receive an approval and later a change is requested, we will not be able to make the modification.  
  
If you would like to alter the sculpt that we show you during the proof phase, we can only make slight changes to your item,   We sculpt the head, hair and body (if applicable) based on the primary photo given and your description for the body, along with the type of clothing etc. In the event you emailed photos and did not specify the primary photo, we will choose for you, the one which will be best to sculpt from.  After we provide your proofs, additional photos will not be accepted or changes made to the custom bobble snow globe. If original photo is not reflective or the description, and you choose to send more photos, additional charges will apply. 
 
HOW TO MAKE A CHANGE:
  

All proofs require response of approval or denial in writing.  We will not be able to offer assistance if you call us to discuss the proof.  We recommend a bullet point type of email with changes.  EX:


Denied

  • Make left eye wider
  • Make chin rounder

Please understand that this work is all hand crafted and making the changes requested are allowed, but it must be all at one time to assist us in the production and ensure the clay molds do not become damaged.  If you ask us to make the eyes wider and the hair longer we amend it and you request the eyes to still be wider, that would be no charge as it was originally requested.  We hope this makes sense and you are enjoying the creation of your custom bobble snow globes. 

 

ADDED TIME TO YOUR ORDER


The production timeline you select can be met under most circumstances.  Rapidly approving all proofs can help ensure the deadline your item is needed by.  Also understand that changes do take time and although we try for perfection each time, the first time, we sometimes need to modify your custom bobble snow globe per your request.  Each change can take upwards of 2-5 business days until final approval of that one step. 

 

Delays in receiving confirmation proofs will also cause missed timelines.  


OUR EMAILS - We use many emails in our company to provide proofs.  It is important to check SPAM in case something we send you for approval is seen ASAP. 


proofs@jjsnowglobes.com

sales@jjsnowglobes.com



Helpful hints and tips:


Size - The proof you receive may appear to be large and you are able to zoom in, making the item look very large.  Keep in mind these sculpting are less than 2.75 inches total.  That includes the head and body.  This is required to fit inside the globe which is about 4.75 inches total with the base on the 100mm standard model..  


Full Custom:  If an item is not located on our site, we apologize.  We add new items all the time so check back often.  The full head to toe custom globe can be made anyway you would like.  We can provide a lot of detail even though the item is small.  This includes custom bases to make them almost anyway you want for a nominal fee.  Not all our options are listed on the order form, so if you have a special request, please let us know so we can properly price this for you.


Pre-made designs:  These items are as seen except, the color or adding an additional small item can be modified if selected on the order form.  The heads will always match your photos, but the body is as seen.


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